Dispatcher -Anaheim

Current Location:

Anaheim, California

Job Type:

Permanent

Salary Desc:

based on experience

Start Date:

12/11/2018

Date Posted:

6/3/2016

Sector:

Bus/Motorcoach Drivers
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Job Description

Dispatcher Positions Available
 
Company:                           Pacific Coast Sightseeing/Coach USA
Location:                            Anaheim, CA     
Job Type:                            Full-time
Experience Level:              1 Year Experience or Training in                                             Transportation Industry               
Salary:                                Commensurate with experience 
 
 
Job Summary:
This position is responsible for facilitating efficient operations through coordinating vehicle schedules and troubleshooting issues which arise due to driver and/or equipment changes, customer needs, and other planned and unplanned events.  This position will be dispatching large bus contracts such as LAX, Amtrak, Disney and Megabus.  This position has the potential for advancement based on performance.
 
Essential Functions:

  • Schedule Operators and Coaches accordingly.
  • Communicate to driver’s regarding their schedule, equipment assignment, and customer needs.
  • Verify Hours of Service and Fit for Duty Requirements through our check in procedures.
  • Document on time, tardiness, call offs, and operator issues.
  • Coordinate last minute changes with Sales, Maintenance and/or driver
  • Monitor phone calls, communicate any issues, review paperwork turned in by driver.
  • Respond effectively to:  schedule changes, driver related issues, traffic, and/or bus issues which arise daily.
  • Provide high level of customer service.
  • Acting as a liaison with customers, answer general questions, escalating issues to management when needed.
  • Perform other duties as assigned.
 
Required Skills:
  • 1 year Experience in the transportation industry or relevant training.
  • Knowledge of Safety rules, Federal and State Regulations.
  • Minimum 1 year experience or training in  dispatching in the transportation industry
  • Ability to multi task and prioritize work. 
  • Ability to understand the cause/effect of decisions and how they impact the Operation.
  • Basic computer skills

EOE

Company offers competitive pay and excellent benefits. Which include medical, dental, 401 K, and paid life.
EOE
Apply at
2001 S. Manchester Ave, Anaheim, CA 92802.
Or submit resume to claudia.gamboa@coachusa.com

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, non-job related disability or any other protected group status.

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In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, non-job related disability or any other protected group status.


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